Finnish Service Catalogue Glossary
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Terminology concepts
always openNo contributors
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the type of opening hours allocated to service times in the service channel stating that the service channel is open on a 24/7 basis
sub-target groupNo contributors
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a more detailed group of users for whom the service is intended
area in which the service channel is availableNo contributors
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area in which a service channel that is described in the Finnish Service Catalogue is available
area in which the organisation primarily provides servicesNo contributors
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Indicates the area in which the organisation primarily provides services.
Area in which the service is availableNo contributors
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area in which a service channel that is described in the Finnish Service Catalogue is available
Regional joint organisationNo contributors
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a consortium founded by many organisations that carries out shared operations across administrative areas
ammattipätevyysNo contributors
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voimassa olevien säädösten mukaisesti todistettu henkilön oikeus työskennellä tietyssä ammatissa sen jälkeen, kun henkilö on todistetusti suorittanut kyseisessä ammattissa vaadittavat opintosuoritukset
APIkeyNo contributors
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A confidential, individual identifier that is used to identify and authorise a user or application that makes calls to the API
Architecture reformNo contributors
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A reform of the FTC that clarifies and simplifies the technical implementation of the FSC, makes the APIs easier to use and implements many development proposals received from customers over the years.
keywordNo contributors
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In the FSC, services are given 1–10 keywords that describe the content of the service in more detail than the service class
service channelNo contributors
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väline tai tietyssä sijainnissa oleva paikka, jolla asiakas voi ottaa käyttöönsä asiointikanavassa tarjotun palvelun
open by appointmentNo contributors
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the type of opening hours allocated to the service times in the service channel stating that the service channel may only be used by appointment
terms and criteriaNo contributors
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a free text field that describes if there are certain conditions or prerequisites that a customer must need to meet to get the service
life eventNo contributors
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if the target group of the service is citizens, it is also possible to assign a life event in which the service may be relevant
In-interfaceNo contributors
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an interface that can be used to machine-import data from another system to the Finnish Service Catalogue
holiday service timesNo contributors
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information available in the service times of service channels providing details of exceptional opening hours in effect during the most common public holidays in Finland or announcing that the service channel is closed
published contentNo contributors
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content that is transferred from the API of the Suomi.fi Finnish Service Catalogue and that can be used in the receiving system
languages in which the client gets the serviceNo contributors
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languages that can be used in the service, taking into account all its service channels
languages in which the service channel provides the serviceNo contributors
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languages in which service is provided in the service channel in question
language versionNo contributors
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the language in which the service, service channel or organisation is described in the Suomi.fi Finnish Service Catalogue
training environmentNo contributors
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an environment in which users can practice using the FSC interface and test the functions of the OUT and IN integrations
Terms of UseNo contributors
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Organisations must accept the FSC’s terms of use as part of the FSC access application. In the terms, the organisation agrees to describe its services and service channels in the FSC and maintain said data.
the application for a user permitNo contributors
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an application for a user permit an organization must submit on the Suomi.fi Service Management website to access the FSC
deploymentNo contributors
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a process in which the organisation studies the data model and benefits of the FSC, submits an application for a user permit, describes its services and service channels in the FSC and arranges the maintenance of its content
connection detailsNo contributors
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additional information provided from the service to the connection between the service and the service channel connected to the service
connection historyNo contributors
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connection history of the service or service channel is a summary in the user interface, which shows the service channels connected to or deleted from the service and when these changes were made, and the details of the party that established or deleted the connection
lomaketunnusNo contributors
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sähköisen tai tulostettavan lomakkeen yksilöivä tunnus tai koodi
content saved as a draftNo contributors
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content that has not yet been published or content that has been revised after publication but the revisions have not been published
maksullisuusNo contributors
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tieto siitä, onko palvelu asiakkaalle maksuton, vai peritäänkö siitä maksu
metadataNo contributors
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metadata is data on data, i.e. information that describes and defines the data content
other provision methodNo contributors
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one of the methods in which the service is provided
revision historyNo contributors
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revision history in the FSC user interface is a summary showing when the content has been edited, published or archived and by whom
organisaation aluetietoNo contributors
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Organisaation aluetieto, joka kuvaa aluetta, jolla organisaatio pääsääntöisesti tarjoaa palveluita. Sallitut arvot: Koko maa, koko maa pois lukien Ahvenanmaa, rajattu alue.
organisaation aluetyyppiNo contributors
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organisaation alueen tyyppi, joka tarkentaa aluetta, jolla organisaatio pääsääntöisesti tarjoaa palveluita. Voi olla kunta, maakunta, hyvinvointialue tai yrityspalvelujen seutualue.
Out-interfaceNo contributors
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an interface for machine-based retrieval of description content in the FSC for use on, for example, websites
serviceNo contributors
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toiminta tai toiminto, jolla palveluntoteuttaja vastaa asiakkaan tarpeeseen
service hoursNo contributors
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opening hours when you can use the service channel or the period when the service channel is exceptionally closed
palveluluokkaNo contributors
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ilmaisee palvelun luokituksen arvon Finton PTVL-luokituksen mukaan
palvelun vaihtoehtoinen nimiNo contributors
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Palvelun vaihtoehtoinen nimi, jonka tarkoituksena on helpottaa palvelun löytämistä.
service numberNo contributors
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nationwide telephone number that cannot be called from abroad, often subject to a caller fee
palveluseteliNo contributors
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julkisen hallinnon myöntämä maksuväline, jolla asiakas voi maksaa sen palvelun käytöstä, johon palveluseteli on osoitettu